The Portrait | Blush Edition

The Portrait

Every woman carries a story worth remembering.

Handcrafted over 48 hours by women artisans in Uganda, The Portrait is a celebration of presence. Its signature framed handle, satin-lined interior, and meticulously hand-beaded structure create a silhouette that feels both contemporary and timeless.

Designed to accompany life's memorable occasions, The Portrait balances artistry with elegance. Each bead is carefully placed by hand, transforming hours of craftsmanship into a piece that commands attention without demanding it.

Produced in limited quantities, every bag contributes to sustainable livelihoods for the women who create them, ensuring that beauty and impact exist side by side.

A statement piece for a story worth telling.

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A Finnkibu Original

Just as a portrait captures a moment worth preserving, this piece is designed to frame presence, confidence, and individuality.

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Available Editions

• The Portrait | Blush Edition (Pink & Ivory)
• The Portrait | Rose Edition (Deep Pink)

Details

• Hand-beaded exterior
• Satin-lined interior
• Signature framed top handle
• Handmade in Uganda
• Available in Blush and Rose Editions
• Weight: 492 g
• Length: 23.5 cm
• Width: 9.5 cm
• Height: 20 cm
• Handcrafted over 48 hours
• Limited Edition
• Only 2 pieces available

Every Finnkibu piece begins its journey in Uganda and is carefully prepared before it makes its way to you.

We ship from Finland using trusted postal and delivery services, with Posti as our primary delivery partner.

Finland

Orders within Finland are shipped with Posti to a parcel locker or Posti service point.

Estimated delivery: 2–5 business days after dispatch.

Once your order has been shipped, you will receive a tracking number so you can follow its journey.

We also offer home delivery where available.

Europe

We ship across Europe with tracked delivery.

Estimated delivery: 3–7 business days after dispatch, depending on the destination.

Some European destinations may have different delivery times. You will receive tracking information once your order has been dispatched.

Rest of the World

We ship internationally to selected destinations outside Europe.

Estimated delivery: 6–14 business days after dispatch.

International delivery times are estimates and may vary depending on the destination, customs processing and local postal services.

Customers are responsible for any customs duties, import taxes or other charges that may apply in their country.

When will my order be shipped?

We aim to prepare and dispatch orders as quickly as possible.

Orders are generally dispatched within 2–4 business days. During launches, holidays, sales or periods of unusually high demand, dispatch may take a little longer.

Once your order leaves us, you will receive a shipping confirmation with tracking information.

Tracking your order

All standard parcel deliveries are tracked.

Your tracking information will be sent to the email address provided at checkout once your order has been dispatched.

If your tracking information has not updated for several days, please allow a little additional time for the carrier to scan the parcel. If you are concerned about your delivery, contact us and we will look into it for you.

Delays

Delivery times are estimates rather than guarantees.

Finnkibu cannot be held responsible for delays caused by circumstances outside our control, including postal delays, customs processing, strikes, severe weather or other disruptions to the delivery network.

Incorrect or incomplete delivery information

Please make sure your delivery address and contact information are correct before completing your order.

If a parcel is returned to us because of an incorrect or incomplete address, or because it was not collected within the carrier's collection period, additional postage may apply if you would like us to resend it.

Questions about your delivery?

We're happy to help.

Please contact us at:

info@finnkibu.com or tel: +3584578348824

When contacting us about an order, please include your order number so we can assist you as quickly as possible.

Finnkibu
Woven in Uganda. Sent from Finland.

We want you to love what you receive from Finnkibu.

If something isn't quite right, you may return your order for a refund in accordance with our returns policy and your statutory consumer rights.

How long do I have to return my order?

You have 14 days from receiving your order to notify us that you wish to return it.

After notifying us, the item must be returned within the applicable return period.

We recommend using a tracked and insured postal service when returning your order. Finnkibu cannot be responsible for items lost or damaged while being returned to us.

Condition of returned items

Items must be returned in their original condition, unused and suitable for resale, with any original tags or packaging still attached where applicable.

Please take care when trying on or inspecting an item. We cannot accept returns for items that have been worn, washed, damaged or otherwise used beyond what is necessary to establish their nature, characteristics and functioning.

Please do not attach postage labels or tape directly to product packaging.

Return postage

Unless the item is faulty, damaged or incorrectly supplied, the cost of returning an unwanted item is the customer's responsibility.

If an item is faulty, damaged or incorrectly supplied, please contact us before returning it so that we can help arrange the appropriate return.

Refunds

Once your return has been received and inspected, we will process your refund.

Refunds are made to the original payment method.

Please allow several business days for the refund to appear in your account after we have processed it, depending on your payment provider or bank.

Exchanges

We do not currently offer direct exchanges.

If you would like a different item, colour or size, please return your original order for a refund and place a new order.

Items that cannot be returned

For hygiene reasons, certain products may not be eligible for return once opened, used or unsealed.

This may include earrings, intimate items, cosmetics, toiletries and other products where return is restricted for hygiene or health-protection reasons.

This does not affect your statutory rights if an item is faulty, damaged or incorrectly supplied.

Faulty or damaged items

If your Finnkibu piece arrives damaged or develops a fault, please contact us as soon as possible at info@finnkibu.com

Please include your order number and, where possible, photographs of the item and the issue. We will assess the situation and advise you on the next steps.

Your statutory rights regarding faulty or defective goods remain unaffected.

How to start a return

Please email us at:

info@finnkibu.com

Include your order number, the item(s) you wish to return and the reason for the return.

We will provide you with the information you need to complete your return.

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A note on your rights

Nothing in this Returns Policy limits or replaces your rights under applicable Finnish or European Union consumer protection legislation.

If you have any questions about a return, please contact us at info@finnkibu.com

Welcome to Finnkibu.

These Terms & Conditions apply to purchases made through the Finnkibu online store. By placing an order with us, you agree to these Terms & Conditions.

1. About Finnkibu

Finnkibu is the customer-facing brand of Finnkibuye, a Finnish business offering thoughtfully made goods, including textiles, accessories, bags, jewellery, homewares and other pieces created through our network of makers.

Registered business name: FINNKIBUYE
Business ID:** 3125792-5
Registered address:** Rannantie 1, 86710 Kärsämäki, Finland
Telephone:** +358 45 78348824
Customer service: info@finnkibu.com

2. Our Products

Finnkibu pieces are made with care and, where applicable, by hand using traditional techniques.

Because of the nature of handmade and artisan production, slight variations in colour, texture, pattern, size or finish may occur. These variations are part of the character of the piece and are not considered defects.

Product photographs are intended to represent the products as accurately as possible. Colours may vary slightly depending on your screen and device.

Product descriptions, measurements, materials and other relevant information are provided on the individual product pages.

3. Prices

Finnkibu's base prices are set in euros (€).

Depending on the country or market you are shopping from, prices may be displayed in your local currency, including CAD, USD or JPY.

Local-currency prices may be automatically converted from our euro prices or may be individually adjusted for a particular market.

The price and currency displayed at checkout are the price and currency applicable to your order.

Prices shown to customers include applicable taxes where required by law. Delivery charges and any other applicable costs will be displayed during the ordering process before the order is completed.

For international orders, customs duties, import taxes or other charges imposed by the destination country may apply. Where such charges are not collected by Finnkibu at checkout, they may be payable by the customer.

Finnkibu reserves the right to change prices at any time. A price change will not affect an order that has already been accepted and confirmed.

4. Orders

When you place an order through the Finnkibu online store, you are making an offer to purchase the products in your order.

After placing an order, you will receive an order confirmation by email.

The order confirmation contains information about your purchase, including the products ordered, prices, delivery information and payment details.

If we are unable to fulfil an order, for example because a product has unexpectedly become unavailable, we will contact you and refund any payment already made for the unavailable product.

5. Payment

Payment must be completed using one of the payment methods available at checkout.

The available payment methods and any applicable payment costs will be presented during the ordering process.

By placing an order, you confirm that you have the right to use the selected payment method.

By completing an order, you acknowledge that the order creates a payment obligation.

6. Delivery

Orders are shipped from Finland using the delivery methods available for the destination country.

Delivery times and available delivery methods are presented during the ordering process and in our Shipping & Delivery information.

Estimated delivery times are estimates unless a specific delivery date or period has been expressly agreed.

If a delivery is delayed, we will provide information where appropriate and work to resolve the matter.

International deliveries may be subject to customs procedures, import duties, taxes or other charges imposed by the destination country.

Customers are responsible for providing a correct and complete delivery address.

For full information, please see our Shipping & Delivery page.

7. Right of Withdrawal

Most products purchased online have a statutory 14-day right of withdrawal.

For goods, the withdrawal period normally begins when you receive the goods. You may also exercise your right of withdrawal before the goods have been delivered.

You do not need to provide a reason for exercising your right of withdrawal.

You must notify Finnkibu of your decision to withdraw within the applicable withdrawal period. After notifying us, the goods must generally be returned without undue delay and no later than 14 days after the withdrawal notice.

How to withdraw

Finnkibu provides an online withdrawal function for purchases made through the online store.

The withdrawal function is available through the same online interface used to make the purchase and is intended to be easy to find and use throughout the withdrawal period.

The withdrawal function allows you to identify the order and submit your withdrawal notice. You will receive an acknowledgement of your withdrawal notice on a durable medium, such as email.

You may also withdraw from your purchase by sending a freely worded withdrawal notice to:

info@finnkibu.com

You may also use the statutory withdrawal form where applicable.

The availability of the online withdrawal function does not limit your right to withdraw by another legally permitted method.

8. Return Costs

Unless otherwise stated, the customer is responsible for the direct cost of returning an unwanted product after exercising the right of withdrawal.

Where the law requires Finnkibu to bear the return cost, Finnkibu will do so.

Information about return costs and the return procedure is provided before purchase and in our **Returns** policy.

If a product cannot reasonably be returned by ordinary post because of its nature, any applicable return cost will be communicated before purchase.

9. Condition of Returned Products

You may examine a product in the same way that you would reasonably be able to examine it in a physical store.

If a product has been used or handled beyond what is necessary to establish its nature, characteristics and functioning, Finnkibu may have the right to deduct from the refund an amount corresponding to the reduction in value caused by such handling, where permitted by law.

Products should be returned in a condition suitable for resale where reasonably possible.

This does not limit your statutory consumer rights.

10. Products Excluded from the Right of Withdrawal

The statutory right of withdrawal does not apply to certain products or situations where an exclusion is permitted by law.

For example, this may include certain sealed products which cannot be returned for health or hygiene reasons once the seal has been opened.

Any applicable exclusion will be communicated to the customer before purchase.

A product being discounted, on sale or described as second-quality does not by itself remove the statutory right of withdrawal.

11. Refunds

When you validly exercise your right of withdrawal, Finnkibu will refund the applicable payments in accordance with Finnish consumer protection law.

Refunds will normally be made using the same payment method used for the original purchase, unless another method has been agreed with you.

Finnkibu will refund the applicable amount without undue delay and generally no later than 14 days after receiving your withdrawal notice.

However, where permitted by law, Finnkibu may wait until the returned goods have been received or until you have provided evidence that the goods have been sent back.

Where required by law, the refund includes the standard delivery cost paid for the original order. Additional costs resulting from choosing a more expensive delivery method are not necessarily refundable.

12. Faulty, Damaged or Incorrect Products

Finnkibu is responsible for products that are faulty, damaged on arrival or materially different from what was ordered, in accordance with applicable consumer protection law.

If you receive a faulty, damaged or incorrect product, please contact us at:

info@finnkibu.com

Please include your order number and, where useful, photographs showing the issue.

We will assess the matter and provide an appropriate remedy in accordance with applicable law.

Your statutory rights regarding defects are not limited by these Terms & Conditions.

13. Handmade & Artisan Products

Many Finnkibu products are handmade or produced using traditional techniques.

Small differences between individual pieces may occur because of the natural materials, traditional techniques and people involved in their creation.

These characteristics are part of the nature of artisan production and do not affect your statutory rights where a product is genuinely defective.

14. Intellectual Property

All content on the Finnkibu website, including photographs, text, product names, graphics, logos, designs and other materials, belongs to Finnkibu or is used with permission.

You may not reproduce, distribute, modify or commercially use Finnkibu content without prior written permission.

15. Website Use

You agree to use the Finnkibu website lawfully and in a way that does not interfere with its operation, security or availability.

Finnkibu may update, modify or discontinue parts of the website or its services when necessary.

16. Personal Information

Personal information provided when placing an order is handled in accordance with our Privacy Policy and applicable data protection legislation.

We use customer information to process orders, provide customer service, arrange delivery and fulfil our legal and contractual obligations.

17. Events Outside Our Reasonable Control

Finnkibu is not responsible for delays or failures caused by circumstances beyond our reasonable control, including postal disruptions, strikes, severe weather, natural disasters, customs delays, transport disruptions, government actions or other events that cannot reasonably be prevented.

This does not affect your statutory consumer rights.

18. Complaints & Dispute Resolution

If you have a concern about your order or our service, please contact us first:

info@finnkibu.com

We will make reasonable efforts to resolve the matter directly with you.

Consumers in Finland may also seek assistance from the Finnish Consumer Advisory Services and, where applicable, bring a dispute before the Consumer Disputes Board.

19. Governing Law

These Terms & Conditions are governed by the laws of Finland.

Nothing in these Terms & Conditions limits mandatory consumer protection rights that apply to customers under the laws of their country of residence.

20. Changes to These Terms

Finnkibu may update these Terms & Conditions from time to time.

The version applicable to your purchase is the version in effect when your order is accepted.

If you have any questions about these Terms & Conditions, please contact:

info@finnkibu.com

FINNKIBU
Woven in Uganda. Sent from Finland.